Shipping policy
Shipping Policy
Thank you for shopping at Vehli! We are committed to delivering your order to you as quickly and efficiently as possible. This Shipping Policy outlines our procedures and timelines for shipping your purchases.
1. Processing Time:
- Once your order is placed, please allow 3-10 business days for us to process your order. This includes order verification, quality checks, and packaging. Please note that processing times may be slightly longer during peak seasons or holidays.
2. Shipping Methods and Estimated Delivery Times:
We offer the following shipping methods within Canada:
- Standard Shipping: Estimated delivery within 3-10 business days after shipment.
Please note that these are estimated delivery times provided by our shipping carriers and are not guaranteed. Delivery times may vary depending on your location, weather conditions, and other unforeseen circumstances.
3. Shipping Rates:
Shipping costs are calculated based on the weight of your order and your shipping destination. You will see the available shipping options and their respective costs at checkout before you finalize your purchase.
- Option 1 (Flat Rate): We offer a flat rate shipping fee of $9.99 for all orders
- Option 2: (Free Shipping): Free shipping on orders over $75.00
4. Shipping Destinations:
We currently ship to addresses within Canada only. We do not currently offer international shipping. We may expand our shipping destinations in the future.
5. Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
6. Shipping Address:
Please ensure that you provide a complete and accurate shipping address during checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
7. Lost or Damaged Packages:
Vehli is not liable for any lost or damaged packages once they have been shipped and are in the possession of the carrier. However, if you experience any issues, please contact us at shaqavehliartbranded@gmail.com and we will do our best to assist you in resolving the matter with the shipping carrier.
9. Contact Us:
If you have any questions regarding our shipping policy, please do not hesitate to contact us at:
- Email: shaqavehliartbranded@gmail.com